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Sheriff Recognizes 911 Dispatcher Megan Flores and Deputies Manka and Held Who Saved 9-Year-Old Boy

August 4, 2025 | FlaglerLive | 5 Comments

 Included in the ceremony was the presentation of a Life Saving Award to deputies and a call taker who worked together to save the life of a 10-year-old boy. The boy and his family were in attendance during the ceremony.
Included in the ceremony was the presentation of a Life Saving Award to deputies and a call taker who worked together to save the life of a 10-year-old boy. The boy and his family were in attendance during the ceremony. (FCSO)

On May 8 Flagler County 911 dispatcher Megan Flores got a call about a 9-year-old boy who wasn’t breathing. She dispatched deputies and paramedics while continuing to issue instructions to family members by phone. When Sheriff’s deputy Christopher Nguyen arrived, he immediately used his automated external defibrillator (AED) as deputies Kyle Manka and Sierra Held assisted and cared for two other children at the scene. By the time the boy was on his way to the hospital, he was conscious and breathing.

Last Thursday, Flagler County Sheriff Rick Staly recognized the team’s life-saving efforts. “Their actions are in keeping with the highest traditions of law enforcement, and they are being presented with a life-saving award,” their citation states. The awards went to Manka, Nguyen and Held. Staly included the boy, now 10, and members of his family in the presentation during the second quarter award ceremony at the Operations Center.

“It’s not every day that we’re this involved in a life-saving and we see the outcome,” Staly said. “And let me just say that this is why we have AEDs in every one of our patrol cars,” enabling deputies to take action before paramedics arrived.

“I just thank all of you for being ready and knowing what you need to do when you arrive on the scene,” the boy’s father said, “because with this help, my son’s still here with his quick actions, and this is very appreciative.”

“It all starts with that 901 call,” Staly said. He invited the boy to speak, but the boy was too shy. The sheriff had given him a challenge coin.

911 Communications Specialist Whitney Zuazua also received a life-saving award. On April 28, she received a call for a 60-year-old female who was not breathing. She provided CPR instructions on the phone for six minutes until a deputy arrived and took over chest compressions. After assessment by the fire department, the patient had regained a pulse at the scene.

Starting in October, the 911 dispatchers will become county employees as part of a reorganization.

“It’s my pleasure to recognize these men and women who go above and beyond the call of duty,” Staly said, referring to all recipients. “I am honored to lead this amazing team who selflessly work to serve and protect the citizens of Flagler County.” See the full award list and release here.

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Reader Interactions

Comments

  1. Can any hope … says

    August 4, 2025 at 7:31 pm

    Let me first say how blessed we are to have responders like that here in Flagler County .
    It should make us all pause and think about just for a moment the make up of all those involved in this event all different ages , races, sexes , when they arrive at the scene they don’t look at any of those differences they certainly don’t ask if they are Democratic or Republican.
    Maybe we should all think about that in our everyday life be kinder and more caring to all we come in contact with. Trust me we all would be happier.

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  2. C says

    August 4, 2025 at 7:43 pm

    Great job! I’m glad that boy is ok thanks to all of you.

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  3. Jay Tomm says

    August 5, 2025 at 8:41 am

    Way to go Kyle!

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  4. Alexander says

    August 5, 2025 at 9:02 am

    Way to go Megan. You are a real asset to Flagler County. We appreciate all you do.

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  5. Endless dark money says

    August 5, 2025 at 5:57 pm

    Congrats thats awesome those people were able to save a life! Helping others may be considered woke or inclusive but it’s always good!

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