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Essential and Often Overlooked: America’s Public Library Workers

August 24, 2021 | FlaglerLive | 5 Comments

public libraries
Still waiting. (© FlaglerLive)

By Rachel D. Williams, Christine D’Arpa and Noah Lenstra

America’s public library workers have adjusted and expanded their services throughout the covid-19 pandemic.




In addition to initiating curbside pickup options, they’re doing many things to support their local communities, such as extending free Wi-Fi outside library walls, becoming vaccination sites, hosting drive-through food pantries in library parking lots and establishing virtual programs for all ages, including everything from story times to Zoom sessions on grieving and funerals.

In 2018, there were 143,518 library workers in the United States, according to data collected by the Institute of Museum and Library Services. While newer data isn’t available, the number is probably lower now, and recent history suggests more library jobs may be on the chopping block in the near future.

As library and information science researchers, we are concerned about library worker job insecurity.

During the Great Recession, the economic downturn between late 2007 and mid-2009, thousands of librarians and other library staff lost their jobs. As local governments cut spending on libraries, the size of that workforce shrank to 137,369 in 2012 from 145,499 in 2008.

Many library workers actively supported the recovery from that economic crisis in many creative ways. Some loaned patrons professional attire to wear for job interviews. Others helped local unemployed people gain basic financial literacy and digital skills.

Unfortunately, many of the Great Recession’s job losses were never completely overcome. There were about 2,000 fewer library workers in 2018 than in 2008, at the height of the crisis.

Chart: The Conversation, CC-BY-ND Source: Institute of Museum and Library Services Get the data
Chart: The Conversation, CC-BY-ND Source: Institute of Museum and Library Services Get the data

Library workers are again losing their jobs despite the important roles that libraries are playing today.

According to preliminary data and news coverage collected by the Tracking Library Layoffs initiative, it’s clear that not all of the library workers furloughed since March 2020, when virtually all U.S. libraries were closed amid lockdowns, have been brought back on staff.

At the same time, many library workers have had to directly engage in person with the public throughout the pandemic, exposing them to health risks.




There are steps the federal government could take to protect the nation’s libraries.

For example, after Hurricane Katrina in 2005 and Hurricane Sandy in 2012, the Federal Emergency Management Agency recognized libraries among essential services. The federal government has not taken this step so far during the coronavirus pandemic.

Among other things, lacking this designation may have made it more difficult for librarians and other library staff members to get COVID-19 vaccines.

To date, the federal coronavirus relief packages have included a total of about US$250 million to support public libraries. These funds, distributed to state library agencies, amount to approximately $14,304 – about 1.7% of their annual revenue – for each of the nation’s 17,478 library branches and bookmobiles. We suspect that this infusion of cash will fall short of what’s needed to help public libraries and their workers recover from the tumult caused by the COVID-19 pandemic.

Rachel D. Williams is Assistant Professor of Library and Information Science at Simmons University, Christine D’Arpa is Assistant Professor of Library and Information Sciences at Wayne State University and Noah Lenstra is Assistant Professor of Library and Information Science at the University of North Carolina – Greensboro.

The Conversation


The Conversation arose out of deep-seated concerns for the fading quality of our public discourse and recognition of the vital role that academic experts could play in the public arena. Information has always been essential to democracy. It’s a societal good, like clean water. But many now find it difficult to put their trust in the media and experts who have spent years researching a topic. Instead, they listen to those who have the loudest voices. Those uninformed views are amplified by social media networks that reward those who spark outrage instead of insight or thoughtful discussion. The Conversation seeks to be part of the solution to this problem, to raise up the voices of true experts and to make their knowledge available to everyone. The Conversation publishes nightly at 9 p.m. on FlaglerLive.

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Reader Interactions

Comments

  1. Carol says

    August 24, 2021 at 9:36 pm

    What about the men and women who work at the hospital or a doctors office, nursing homes, etc. such as receptionists, billing, scheduling. They were all constantly exposed throughout the pandemic as well on a daily basis. Why isn’t anyone recognizing these individuals?

    Reply
  2. Dennis says

    August 25, 2021 at 3:52 am

    Wow, with the internet, does anyone even use the library any more?

    Reply
    • Local Reader says

      August 25, 2021 at 3:58 pm

      I use the library on a regular basis (3-5 times a month). I borrow books (paper and electronic), use their resources for research (geneolgy is a favorite) and pre-COIVD, attended lectures and events held at the library. During COVID the library was literally sanity maintenance, with contactless book pick-up.
      Maybe you should check out what your local library has available and broaden your horizons.

      Reply
  3. Palm Coast Citizen says

    August 25, 2021 at 4:22 am

    Thank you for sharing this! Libraries are super important for the entire community. They provide a social place for people to gather to strengthen civic engagement; they provide comfort spots during power outages in the wake of disasters; they provide resources for job searchers; they provide community information; they provide outlets for children.

    They are the hub for the community–a resource central of sorts. They strengthen our ability to engage our government–strengthen the core of democracy.

    Remember the buzz about homelessness? Library workers were managing an incredible feat of balancing services to the whole community while managing the patronage of citizens who were experiencing the side-effects of long-term homelessness in such a way as to impact the enjoyment of the library for the rest of the citizens. There were needles left in the bathrooms, and there were people sleeping by the doors in the morning.

    Even as we enter into a digital arena of information, libraries prove to be super important to our community. They are often underestimated, much like Social Services, for the work the staff must know and do.

    I hope there can be some relief for libraries. I’ve been waiting for a Bunnell-side library improvement for over a decade!

    Reply
  4. G A says

    August 25, 2021 at 10:00 pm

    I am SO looking forward to this new library being built on the southern edge of town. It can’t happen fast enough! Bring it!

    Reply

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