After providing free service to 135,000 riders for two weeks, SunRail, the commuter rail line in Central Florida, on Monday began paid service between DeBary and Sand Lake Road in Orlando.
Although more than 13,000 SunCard tickets have been pre-sold, SunRail officials were cautioning that there could be lines at ticket vending machines on each platform, as passengers are reminded that tickets are required to board. SunRail riders should add a few extra minutes to their commute this week if they have not already purchased a SunCard.
Ambassadors dressed in black pants and shirts with the brightly colored SunRail logo are available on each SunRail platform to assist passengers with SunCard purchases, or one-way or round-trip tickets, and to answer any questions. Technical representatives will also be at each station platform should mechanical issues arise.
SunRail passengers also are reminded to “tap-on” at one of three validators located on each platform prior to boarding the train, and then “tap-off” at a validator after reaching their final destination. Conductors on board trains will randomly check ticketed passengers during the revenue service launch. If passengers forget to “tap off” at their final destination, the full one-way fare of $4 for travel between three counties will be deducted from their account.
The final SunRail numbers covering the first 12 days of operations—during free service—are in. Boardings on the last day of free service Friday May 16, topped an estimated 17,000 and pushed up the estimated average daily boarding count to 11,237.
- · Estimated boardings Thursday, May 1: 10,819
- · Estimated boardings Friday, May 2: 10,496
- · Estimated boardings Monday, May 5: 8,586
- · Estimated boardings Tuesday, May 6: 9,761
- · Estimated boardings Wednesday, May 7: 10,437
- · Estimated boardings Thursday, May 8: 10,675
- · Estimated boardings Friday, May 9: 14,749
- · Estimated boardings Monday, May 12: 9,849
- · Estimated boardings Tuesday, May 13: 9,825
- · Estimated boardings Wednesday, May 14: 11,328
- · Estimated boardings Thursday, May 15: 11,215
- · Estimated Boardings Friday, May 16: 17,110
- · Total estimated boardings since May 1: 134,850
- · Average boardings per day since May 1: 11,237
For more information, check SunRail’s website at www.sunrail.com.
SunRail also has a series of instructional videos called SunRail 101. Three helpful videos in preparation for Monday are:
- · SunRail 101: Buying a SunCard
- · SunRail 101: Boarding the Train
- · SunRail 101: Purchasing a SunCard for Persons with Disabilities